Namah Shivaya,
As part of the University IT Policy, you are allowed to use one device (a laptop) on the campus Wi-Fi. To allow access to the Wi-Fi, you need register your device (laptop) MAC address through the Campus Management System (CMS).
Please log in to the CMS and complete the MAC address registration on or before 31st July 2026. Ensure that you enter the correct Wi-Fi MAC address of the laptop you intend to use on campus Wi-Fi. From 1st August 2026, access to Wi-Fi will be available only for the devices registered in CMS.
CLICK HERE for instructions on how to get the WI-Fi MAC address of your laptop.
Instructions on how to register your MAC address in CMS:
- Log in to the CMS Portal using your student email ID credentials.
- Navigate to the MAC Address Registration section by clicking on the username displayed on the top right corner->update profile->Edit Profile.
- Enter your laptop's Wi-Fi MAC address carefully along with your mobile number and email id and submit the request.
- Verify the details before submitting.
- CLICK HERE for guidelines with screenshots on how to register the MAC address in CMS
If you change your laptop and would like to register the new MAC ID, please refer to the internet page https://amrita.click/ITSupportCBE and contact the support team.
Namashivaya All,
As per the email from the Director, ICTS dated 27 July 2026, internet facility will be provided only to laptops whose MAC addresses are registered with CMS.
We have observed that only very few students have registered their MAC IDs in the CMS portal. Students who have not yet registered their laptop’s MAC ID are requested to do so at the earliest. Otherwise, internet access over Wi‑Fi for non‑registered laptops will be discontinued from 16 August 2026 onwards.
Hoping for the same from your end at the earliest.
Team ICTS
Thanks.
Namah Shivaya,
This is regarding registration of Laptop MAC ID for Wi-Fi Access. Please read the following carefully.
- Unless you register your Laptop MAC ID, you will not get access to campus Wi-Fi. Please refer to the emails quoted below for more information.
- If you have already registered and provided a wrong MAC ID or need to change the MAC ID registered, please contact ICTS Staff in the computer labs - AB-1 : W102, W109; AB-2 : D101, D102; AB-3 : A402, A404 between 4:00 PM and 5:00 PM on working days.
- If you have completed registration, but NOT ABLE TO ACCESS WI-FI or have any other issues related to Wi-Fi send an email to campuswifi@cb.amrita.edu through your official student email ID with details about the issue. ICTS will take all necessary steps to respond and resolve the issues reported within 48 hours.
Please send ESCALATIONS ONLY to :
Escalation 1(DGM-Systems and Networks) : Mr. Gopakumar (gopan@amrita.edu)
Escalation 2 (Director ICTS) : Mr. Sreevalsan (sree@amrita.edu)
You should mention when you reported the issue and forward the copy of the email to campuswifi@amrita.edu while escalating to the above emails. Emails with issues not reported to campuswifi@cb.amrita.edu will not be responded to.
Thanks.
In Amma’s Service,
For Windows
Some laptops have only a display device manager and a random MAC option.
For Finding the WiFi MAC—
Previously, you tried to connect your mobile hotspot to your laptop. After that, go to Start—Run—cmd—ipconfig /all. If you have a laptop, please find your WiFi MAC address among all the MAC addresses.
For Mac
Note each WiFi SSID to modify it, but only do not change your media access control (MAC).
Can you connect your mobile hotspot? After selecting and copy-pasting, I think it is better to find out the WiFi MAC.
Start-search to cmd-open command ipconfig /all
If you registered the wrong MAC addresses, you will not be able to connect to campus Wi-Fi once. Please verify your laptop's MAC address is right or wrong.
Once the MAC address is changed, the CMS will update it quickly, but you will try to connect tomorrow; updating time takes a minimum of 24 hours.
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